Privacy Policy for Cere Counseling and Wellness
Effective Date: January 28, 2025

At Cere Counseling and Wellness, we take your privacy and confidentiality seriously. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with applicable privacy laws and ethical guidelines. By engaging in therapy with us, you agree to the terms of this policy.

1. Information We Collect

We collect personal information that is necessary to provide effective therapeutic services, including but not limited to:

  • Personal Identifiers: Name, address, phone number, email, date of birth, gender, emergency contact information.

  • Health Information: Medical history, current mental health status, treatment plans, and other relevant health information.

  • Session Information: Notes from your therapy sessions, assessments, progress reports, and any other records we maintain for treatment purposes.

2. How We Use Your Information

We use the information we collect to:

  • Provide therapy and treatment tailored to your needs.

  • Communicate with you regarding your appointments and treatment progress.

  • Comply with legal and ethical obligations.

  • Improve our therapeutic services and quality of care.

3. Confidentiality and Security

Your privacy is a top priority for us. All information shared during therapy sessions is confidential, with the following exceptions:

  • Legal Requirements: If required by law, such as in cases of suspected child abuse or when there is a serious risk of harm to you or others.

  • Subpoena or Court Order: If a court orders the release of your records.

  • Supervision and Consultation: In certain situations, your information may be shared with licensed professionals for supervision or consultation, but only in a manner that maintains confidentiality.

We maintain strict security measures to protect your information, including secure storage of records, encrypted communications, and restricted access to sensitive data.

4. How We Share Your Information

We will not share your personal information without your consent, except in the following situations:

  • With Third Parties for Treatment Purposes: If you authorize us to share your information with other healthcare providers or professionals for coordination of care.

  • With Service Providers: We may engage third-party vendors to assist in providing services (e.g., billing, scheduling, or email communication). These vendors are required to maintain the confidentiality of your information.

5. Your Rights

You have the right to:

  • Access Your Information: You may request a copy of your records.

  • Correct Information: You may request to update or correct any inaccurate information.

  • Request Restrictions: You may request that we limit how we use or share your information (though we may not be able to comply in all cases).

  • Withdraw Consent: You can revoke consent for sharing information at any time, with some exceptions related to legal obligations.

6. Data Retention

We retain your records for as long as required by law or for as long as necessary to provide ongoing care. When your records are no longer needed, they will be securely destroyed.

7. Children’s Privacy

We do not knowingly collect or solicit information from anyone under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about your privacy or this Privacy Policy, please contact us at:

Cere Counseling and Wellness

1710 Walker Street Salisbury, NC 28144
(704) 252-5051
office@cerecounseling.com