frequently asked questions and answers

Currently, we accept Via Headway: United Healthcare, Aetna, Oxford, Oscar Health, Cigna, UHC Student Resources, AllSavers UHC, Harvard Pilgrim, and UMR. Some insurance companies will take longer than others to panel Cere. If we do not take your insurance, we highly recommend you call your insurance to see if they are willing to reimburse you for your counseling sessions.

Every case will be looked at individually based on financial need. We do have 4 slots per counselor available for a sliding scale and once these are full, we will no longer be able to offer it.

We do not offer pro bono sessions. Our sliding scale slots are available and help us offer our services to more people. Every case can be looked at based on financial need.
Refer to “sliding scale for self-pay.”

Cere is a Biblically-based counseling practice; however, we will only use faith-based tools at the client’s request. When we use faith-based tools, we integrate them with psychology based on each client’s needs.